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Privacy Notice

Brown & Brown of California, Inc.
CalSurance Division

Important Notice about Our Information Practices and the Protection of Your Privacy

CalSurance values your business and respects your privacy. That’s why we want to assure you that we are serious about keeping your personal information private before, during and after your business relationship with us. CalSurance does not disclose, sell, trade, lease or rent personal information to other companies except where explicitly authorized by our customer or as required by law. This notice describes our current policy regarding the collection and disclosure of non-public personal information.


We may collect non-public personally identifiable information ("Information") as follows:

Information We Obtain From You

Information you provide us on applications or other forms, such as your name, address, phone number, e-mail address, social security number, driver’s license number, or date of birth. Depending on the nature of your insurance transaction, we may need additional information about you or other individuals proposed for insurance.

Information About Transactions

Information about your transactions and experiences with us and others, such as your balance, payment history, or coverage changes. We may need additional information about you or other individuals proposed for insurance with respects to claims that may arise or claims that may be pending.

Information From Third Parties

Information we receive from other agents, brokers, administrators, investigators, insurance support agencies, legal counsel, consumer reporting agencies and government reporting agencies.


We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. We may disclose nonpublic personal information about you to the following affiliates and nonaffiliated third parties to effect, administer, or enforce your insurance transaction:

• Insurance companies that might quote and/or write your policies;
• Claims administrators;
• Appraisers, inspectors, and other insurance support services;
• Consumer reporting agencies;
• Governmental agencies when required to do so;
• A third party for the purpose of conducting an audit in connection with the operations or services provided
• Payment processing organizations;
• Persons or agencies lawfully entitled to such information pursuant to a subpoena or court order.


We restrict access to nonpublic personally identifiable information about you to those employees or independent contractors engaged by us whom we have determined need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards designed to protect your Information from unauthorized access by third parties.


CalSurance collects information in three categories when you visit our website. CalSurance stores information collected by general browsing, when you request a quotation, and when you request policyholder service transactions in a secure environment behind our firewall. When you are browsing the website for general information, browsing patterns are stored in our database for review. CalSurance reviews customer web browsing patterns to enable us to enhance pages of particular interest to you.

When you complete an online enrollment form, information is collected to help us effectuate your coverage options and process payments.

This website provides some links to third-party websites that are not owned by CalSurance. CalSurance has no control over their privacy practices and assumes no responsibility in connection with your use of their websites. We recommend that you check the privacy policy of any website before you provide any personally identifiable information


We reserve the right to change our privacy policies in the future, which could include sharing nonpublic personal information with nonaffiliated third parties for purposes other than as stated in this notice. We will provide you a revised privacy notice before we do that.

Additional copies of our Privacy Notice or further information may be obtained by submitting a written request to the following address:

Privacy Administration
Brown & Brown of California, Inc. dba CalSurance ~ Lancer Claims Services
681 S. Parker Street, Suite 200
Orange, CA 92868
or include your name and policy number and e-mail us at

Effective Date: This policy was last updated on June 14, 2005

WARNING: Unauthorized access to secured databases or circumvention of security measures on this Website may be a violation of state and federal laws.